Frequently Asked Questions
📌 ThriveCounts FAQs
Straight answers about the systems and strategies that help small businesses thrive where it counts.
🧾 Bookkeeping & Financials
Q: What bookkeeping services do you offer?
A: I build bookkeeping systems that give business owners real-time clarity. Services include monthly transaction categorization, reconciliations, reporting, and cleanup — all designed to keep your numbers clean so your decisions stay smart.
Q: Do you work with clients who are behind on their books?
A: Yes — that’s where most success stories start. I specialize in bringing outdated books current and designing systems that keep them that way.
Q: How often will I receive financial reports?
A: Every month — and I make sure you understand what those numbers mean. Reports are delivered through your secure client portal with actionable insights.
💼 Payroll Services
Q: Do you handle payroll for both contractors and employees?
A: I do. Payroll isn’t just about payments — it’s about trust and accuracy. I manage payroll for W-2 employees and 1099 contractors, including direct deposit, filings, and year-end reports.
Q: What payroll systems do you use?
A: I work primarily with QuickBooks Payroll — dependable and integrated tools that scale with your business.
🌱 Business Formation & Coaching
Q: Can you help me form an LLC or register my business?
A: Yes — I handle everything from name checks to filings and compliance guidance. The goal isn’t just to get you registered; it’s to set you up for sustainable growth.
Q: Do you offer business coaching?
A: Absolutely. I focus on clarity and growth — translating your financial data into strategy.
📲 Client Experience
Q: How do I communicate securely?
A: I use Liscio, an encrypted client portal where you can upload, sign, and message in one organized space.
Q: What are your office hours?
A: Monday–Friday, 9 AM–5 PM CST. Your client portal is always open for uploads or messages.
Q: Do you offer virtual appointments?
A: Yes — all services are available virtually, so we can work together wherever you are.
💵 Pricing & Onboarding
Q: How much do your services cost?
A: Every system is custom-built. Pricing depends on size, complexity, and goals — with every quote starting from a free consultation.
Q: How do I get started?
A: Book a free strategy call. We’ll identify your gaps, design your systems, and set your next growth step.
Q: Is there a contract required?
A: No long-term contracts — just partnerships built on results.
📚 Tools & Tech
Q: What software do you use?
A: QuickBooks Online and Liscio — integrated tools that make operations seamless.
Q: Can you help me set up or clean up QuickBooks?
A: Yes. I’ll set it up, clean it up, or train you to use it confidently so your data drives decisions.